Term and Conditions

Last Updated: [Insert Date]

1. Our Philosophy

At Outlet Cozi Luxe, we curate feminine, comfortable fashion designed for the modern woman who values both style and ease. Our terms reflect our commitment to transparency and your satisfaction.

2. Website Use

2.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases. By placing an order, you confirm you meet these requirements.

2.2 User Responsibilities

• Provide accurate account and payment information
• Maintain confidentiality of your login credentials
• Use the site only for lawful purposes
• Not attempt to interfere with site operations

3. Product Information

3.1 Our Collections

We specialize in:

• Signature Gaia Dresses
• Coordinating Matching Sets
• Flowy Sundresses
• Versatile Tops and Bottoms
• Seasonal Outerwear

3.2 Product Representation

We make every effort to display colors and details accurately, but slight variations may occur due to device screens. All measurements are approximate.

3.3 Availability

Items in your cart aren’t reserved until purchase completion. We may cancel orders for unavailable items, with notification.

4. Ordering Process

4.1 Placing Orders

Your order constitutes an offer to purchase. We confirm acceptance by sending an order confirmation email.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the total amount to your selected payment method.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices but will honor the price at order time.

5. Shipping Policy

5.1 Processing Time

We carefully hand-pack each order from our Austin studio within 1-2 business days.

5.2 Shipping Options

• Standard Shipping ($12.95): Via DHL/FedEx, arrives in 10-15 business days
• Free Shipping: For orders over $50 via EMS, arrives in 15-25 business days

5.3 International Orders

We ship worldwide except to certain Asian countries and remote locations. International customers may incur customs fees.

6. Returns & Exchanges

6.1 Return Window

You may initiate returns within 15 days of delivery. Items must be:

• Unworn and unwashed
• With original tags attached
• In original packaging

6.2 Non-Returnable Items

• Final sale items (marked in product descriptions)
• Swimwear bottoms (hygiene reasons)
• Personalized/altered items

6.3 Refund Process

Refunds are processed within 5-7 business days after we receive and inspect returns. Original shipping fees are non-refundable unless due to our error.

6.4 Exchanges

We gladly exchange for different sizes/colors from our current collection. Include your preference in your return request.

7. Intellectual Property

All content on our site (designs, text, images) is owned by Outlet Cozi Luxe and protected by copyright. You may not reproduce any content without written permission.

8. Limitation of Liability

Outlet Cozi Luxe shall not be liable for:

• Minor variations in product color or texture
• Delivery delays beyond our control
• Indirect damages from product use

Our total liability is limited to the purchase price of the product.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on data handling.

10. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

11. Contact Us

For questions about these terms:

Email: [email protected]
Mail: Outlet Cozi Luxe, 3032 Bubby Drive, Austin, TX 78701 USA